Delivery

Delivery

Delivery of Products/Services - Electronic Tickets ("e-Tickets")

What is an e-Ticket?
An e-Ticket is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-Ticket.

How will I get my e-Ticket details?
Your e-Ticket details will be sent to your email address provided by you at the time of making the payment for your booking. In case you do not have an email address, the details will be given to you over the Phone. If you do not receive your e-ticket within 8 hours of making your booking on www.mittalair.com, please call a Customer Care representative at +91-9314500436, 37 (All Networks).

Is it necessary to show my www.mittalair.com Reference Number Confirmation email at the airport check-in counter of the airline?
It is not mandatory to show your mittalair.com Reference Number Confirmation email. In case you are not carrying the www.mittalair.com Reference Number Confirmation email, you will need to show a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. However, it is advisable that you carry your mittalair.com Reference Number Confirmation email and e-Ticket together.

Is it necessary to carry my e-ticket with me?
Yes, it is mandatory for you to carry a copy of your e-ticket as sent by www.mittalair.com. In the event that you fail to present a copy of your e-ticket, www.mittalair.com will not be held responsible if the Airline does not issue a boarding pass/ disallows you from traveling.

How will I get my boarding pass for an e-Ticket?
You will need to show your e-Ticket confirmation email and e-Ticket number along with a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. The airline representative will issue your boarding pass at that time.

Prepaid Ticket Advice ("PTA")
A PTA is a Prepaid Ticket Advice. We will give you a PTA number that you need to present at the airport check-in counter of the airline. The airline representative will print and give you your ticket at that time.

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